Ocean Import Operations
Location: Mount Prospect, IL
Hybrid work Schedule
Subsidiary: Rohlig USA
Country: United States
Start: ASAP
Assist management in achieving the stated branch goals in line with the company policy and established procedures including, but not limited to, increasing company profit. Coordinate the activities and ensure expeditious delivery of Import Ocean consignments in a timely manner to customers, as per customer orders and prescribed quality standards using discretion and independent judgment to increase margin on each shipment.
Responsibilities
Increasing Branch Profits
- Utilize discretion and independent judgment to engage vendors to increase margin on each shipment
- Utilize discretion and independent judgment to ship goods using the most efficient, cost effective route to increase margin on each shipment
- Discretion to engage vendors
- Management of vendors
- Negotiate rates with shipping vendors
- Employee profit and loss on each shipment will be analyzed
- Overall management of desk to maximize profit
Coordinating Operations with Seafreight Imports
- Timely processing of import sea documents including registration of shipments
- Communicate automation details to subcontractors to report to customs
- Monitor clearance and delivery of cargo within the free storage/holding times
- Check for special instructions on documents
- Invoice and collect correct charges
- Authorize delivery of sea freight
- Monitor availability and in conjunction with subcontractors; ensure timely collection of cargo, check in to warehouse and report to customs
- Follow up on delivery with truckers
Client and Supplier Management
- Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
- Regularly review reports in order to refine and improve services to the customer.
- Review quotes and records rates to clients and prospective clients.
- Manage allocated customers using established tools (e.g activity reports) to achieve and exceed targets.
- Trace orders and ensure that information effecting arrival or dispatch is communicated to customers (internally and externally) or their agents.
- Keep informed of competitor activities and industry trends; attend industry related functions and seminars when required.
- Deploy information about all contact with customer and supplies to all parties.
- Financial and Accounting Responsibilities
- Approve freight invoices and credit notes, monitor transport waiting time costs.
- Pay carrier local charges and any other related costs upon arrival.
- Prepare payment vouchers, write checks for authorization.
- Processes sea freight debtors & creditors in an expeditious manner.
- Ensures the department (cost center) achieves it financial and quality objectives.
Skills required
- High school graduate; some college preferred
- Knowledge of related computer applications
- Familiar with basic freight forwarding procedures
- At least two years of previous related experience
- Exceptional customer services skills
- EDI experience
- Attention to detail
- Excellent Time management and problem solving ability
- Able to meet deadlines
- Shows professionalism while remaining calm under pressure
- Customer focused Excellent Communication skills
- Team orientated
What you can expect
Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.
Our benefits
As a family-owned business we strive to be employee orientated and offer a comprehensive benefits package with a focus on your wellbeing.
- This package includes full health insurance (medical, dental, and vision), life insurance, disability, and pet insurance.
- Röhlig offers competitive compensation, 401k with employer match, PTO (you even get your birthday off too!), and a highly dynamic global work environment.
We look forward to meeting you!
Your contact
Mark Aulisio
Recruiter
Rohlig USA, LLC
1743 S. Linneman RD. Mount Prospect, IL 60056
mark.aulisio@rohlig.com