Ocean Export Operations

Location: Mount Prospect, IL
Hybrid work Schedule
*Weekends are required for this position*
Subsidiary: Rohlig USA        
Country: United States
Start: ASAP   

 

Assist management in achieving the stated branch goals in line with the company policy and established procedures including, but not limited to, increasing company profit. Coordinate the activities and ensure expeditious delivery of Ocean Export consignments in a timely manner to customers, as per customer orders and prescribed quality standards using discretion and independent judgment to increase margin on each shipment. 
 

Responsibilities

  • Increasing Branch Profits
    • Utilize discretion and independent judgment to engage vendors to increase margin on each shipment. 
    • Utilize discretion and independent judgment to ship goods using the most efficient, cost effective route to increase margin on each shipment. 
    • Discretion to engage vendors. 
    • Management of vendors. 
    • Negotiate rates with shipping vendors. 
    • Employee profit and loss on each shipment will be analyzed. 
    • Overall management of desk to maximize profit. 
       
  • Coordinating Operations for Seafreight Exports
    • Ensure customer support documentation is available and correct. 
    • Book freight with carriers and consolidators and obtaining freight rates. 
    • Arrange pick up and on behalf of the client/agent as required. 
    • Registration of shipments. 
    • Accurate completion of Bills of Lading. 
    • Operating customs exit systems, ensuring relevant input data is recorded for obtaining E.C.N clearance. 
    • Report to customs where relevant. 
    • Ensure timely delivery to carrier’s consolidators, packing depots, costing invoicing and collection of correct charges. 
    • Ensure compliance with all regulations prescribed by USA customs & FMC. 
       
    Client and Supplier Management
    • Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance. 
    • Regularly reviews reports in order to refine and improve services to the customer. 
    • Review quotes and records rates to clients and prospective clients. 
    • Manages allocated customers using established tools (e.g activity reports) with a view to achieving and exceeding targets. 
    • Traces orders and ensures that information affecting arrival or dispatch is communicated to customers (internally and externally) or their agents. 
    • Keep in touch with competitor activities and industry trends, attends industry related functions and seminars when required. 
    • Deploys information about all contract with customer and supplies to all parties. 
       
    Financial and Accounting Functions
    • Resolves export accounting issues related to on forwarding cost/payment, overseas invoicing, free domicile. 
    • Process sea freight debtors & creditors in an expeditious manner by verifying they are correct prior to passing them to accounts for payment and providing any supporting documentation for overdue payments. 
    • Ensures the department (cost center) achieves it financial and quality objectives. 

 

Skills required

  • High school graduate or qualification preferred 
  • Knowledge of related computer applications 
  • Familiar with basic freight forwarding procedures 
  • Globally awareness of country geography 
  • Two years of previous related experience required 
  • Demonstrated customer services skills 
  • Superb administration skills 
  • Attention to detail and accuracy 
  • Well organized and a problem solver 
  • Able to work under pressure and meet deadlines 
  • Shows resilience while staying calm under pressure 
  • Customer focused and well organized Communication skills are clear and concise 
  • Shows initiative and drive 
  • Team orientated 

 

What you can expect?

Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.


Our benefits

As a family-owned business we strive to be employee orientated and offer a comprehensive benefits package with a focus on your wellbeing.

  • This package includes full health insurance (medical, dental, and vision), life insurance, disability, and pet insurance.
  • Röhlig offers competitive compensation, 401k with employer match, PTO (you even get your birthday off too!), and a highly dynamic global work environment.

 

We look forward to meeting you!

Your contact

Mark Aulisio
Recruiter
Rohlig USA, LLC | 1601 Estes Avenue | Elk Grove Village IL 600007
1743 Linneman Rd. Mount Prospect, IL 60056

Telephone: 224-563-3240
mark.aulisio@rohlig.com