Branch Manager

Location: India ( Mumbai )
Subsidiary: Rohlig Logistics India Pvt Ltd
Country: India
Start: Asap

 

Responsibilities

  • Management of staff
    • Delegate tasks and authorities appropriately and ensure an organizational structure within the team that allows efficient communication and decision-making
    • Inform staff appropriately and transparently regarding branch and company strategy and policy
    • Provide guidance to staff with regard to performance expected and establish smart targets and key performance indicators in line with the branch and company strategy
    • Conduct regular performance reviews in order to evaluate performance and results, recognize strengths and weaknesses among staff members and initiate training measures to support skills development in consultation with HR
    • Coach & Mentor potential/future talent within the branch team and plan Succession within the branch in consultation with HR
    • Take Disciplinary actions in Consultation with HR.
  • Ensure operational excellence of the branch and customer retention
    • Implement the defined operative procedures and standards incl. data quality standards and system usage and monitor work flows to ensure accurate operational processes
    • Drive a customer service culture, ensuring clients enquiries or queries are responded to in a timely and appropriate manner and initiate actions to ensure that service levels are delivered as promised to the customer
    • Implement the global/national procurement strategies locally and manage local procurement if applicable in consultation with national product & procurement
    • Identify weaknesses and implement measures for process improvements
    • Liaise with suppliers and overseas offices/ agents in order to ensure customer satisfaction
    • Support and give input regarding the development of national/global guidelines and standards 
    • Ensure compliance with the relevant regulations and standards and act as role model to subordinates
  • Strategic Business Development
    • Active sales development of top branch customers, as well as perform sales activities on silver/gold/platinum pipelines
    • Continuously analyse competitor activities and local industry trends and attend local industry-related functions
    • Develop business plan for the branch in conjunction with the team and provide prepared information for investment decisions to management
    • Positively contribute towards global company initiatives, support implementation and lead required change management initiatives
  • Develop and control budget
    • Plan and forecast annual budget using established indicators and tools appropriately
    • Review and monitor budget against branch P&L on a monthly basis, create action plan in case of deviation 
    • Perform vendor price review on local suppliers, striving to reduce cost year on 
    • Ensure timely closing of files and delivery of all accounting relevant information to finance department
    • Manage profitability of files and look at bottom-line results effects

•    Manage the office facilities, ensure the necessary working equipment as well as a modern work environment and ensure Health & Safety standards are followed
 

Skills required

  • Personality: passionate, empathetic, decisive, humble, willing to listen, reflect, learn and grow, courageous, ethical, inspiring, resilient, creative, can do attitude, balances power and responsibility, reliable, accountable, visionary
  • Leadership and Social Skills: Ability to: Set goals, encourage people to develop themselves, acknowledge effort & achievement, respect & manage different characters & cultures, deal effectively with conflicts, build & develop teams, constructively interact in teams, ask questions & listen in order to find solutions, identify & select people fitting the profile, inform others appropriately, network, trust in people
  • Entrepreneurial capability: Ability to: Spot & seize opportunities, inspire & convince others, focus on customers, act cost conscious, think strategically & appreciate long-term development, show holistic & corporate approach, go into detail when necessary, negotiate
  • Functional& general competence: Able to deal with complexity, applicable functional expertise, required language skills, good understanding of finance, readiness to learn, digital affinity
  • Professional experience: Strong logistics and freight services and operations experience; …years of working experience in the …(country, region) area
  • Education certification: Graduate, preferably Degree in related business field of transport logistics, 
  • supply chain logistics or business administration.

 

What you can expect?

In India, our team of experts provides its services from 14 locations. Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.


Our benefits

  • On job training
  • 5-days work
  • We offer a competitive remuneration package which includes allowance and attractive Sales incentive for successful candidate.

 

We look forward to meeting you!

Your contact person:
Judith Antao
Head - HR

Rohlig India Private Limited
Office # 608 & 609, Tower D, Times Square Building, Andheri Kurla Road, Marol, Anderi East, Mumbai - 400059
India

judith.antao@rohlig.com