Branch Manager
Location: Cranford, NJ
Hybrid work schedule
Subsidiary: Röhlig USA
Country: United States
Start: ASAP
Position Purpose
Full responsibility for and provide leadership in achieving the stated goals of the Imports and Exports, and Air and Ocean departments as well as ensure a smooth running of the branch in accordance with the company policies and procedures. Full P/L, budget and target responsibility for the branch.
Responsibilities
- Operational Functions
- Coordinate the operations for both Imports & Exports departments, monitoring work flows and management of resources to ensure and verify timely and accurate operational processes.
- Ensure speedy delivery of cargo to customers.
- Compliance with all regulations of USA Customs/IATA/TSA and other governing bodies.
- Assists Human Resources in the hiring and termination of employees.
- Financial and Accounting Outcomes
- Set goals and objectives for the branch in accordance with company guidelines and key performance areas/indicators; number of jobs, revenue and cost per job, expenses & revenue ratio.
- Full P/L responsibility, set Budget and target and present to Management.
- Collaborate with Sales to integrate operations and sales budgets.
- Develop a business plan in conjunction with his/her key staff, to achieve the stated company outcomes.
- Use established indicators and tools (e.g. daily invoicing and job numbers, financial reports etc.) appropriately.
- Ensure all accounting matters are finalized to maximize revenue and all accounting functions in the branch are dealt with in a timely manner.
- Client, Supply Management, and Business Development
- Management of allocated customers using established tools (e.g. client activity reports) in order to achieve and exceed targets.
- Negotiation of contracts with customers, suppliers and overseas agents.
- Deployment of information of all contracts with customers and suppliers to all parties.
- Prospect new business and Sales Development.
- Resolve discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
- People Management
- Lead, motivate, and manage operations and sales teams.
- Retain adequate staffing levels.
- Conduct annual performance reviews July and January; Establish targets and objectives.
- Monitor staff performance - work with HR on employee relations and training issues.
- Uses discretion and judgment to make decisions on job status and succession planning recommendations to Human Resources.
- Keeps in touch with competitor activities and industry trends.
- Attend industry-related functions when required.
Skills required
- High school graduate, some college preferred
- Knowledge of related computer applications: EDI/Cargowise, CRM
- Familiarity with all freight forwarding procedures and financials: TSA, CBP, IATA, FMC, BIS
- Business unit & Cost center supervision experience: P&L, Debtors, AR/AP
- Essentially six plus years of industry related experience required
- Demonstrated Leadership and People Management skills
- Proven sales ability
- Highly motivated and results driven
- Outstanding people skills; customer driven, business savvy
- Able to handle complex problems, knows how to multitask
What you can expect
Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.
Our benefits
As a family-owned business we strive to be employee orientated and offer a comprehensive benefits package with a focus on your wellbeing.
- This package includes full health insurance (medical, dental, and vision), life insurance, disability, and pet insurance.
- Röhlig offers competitive compensation, 401k with employer match, PTO (you even get your birthday off too!), and a highly dynamic global work environment.
We look forward to meeting you!
Your contact
Mark Aulisio
Talent Acquisition Manager
Röhlig USA
1743 Linneman Rd. Mount Prospect, IL 60056
Telephone: 224-563-3240
mark.aulisio@rohlig.com