Air Export Operations

Location: Mount Prospect, IL         
Hybrid
Subsidiary: Rohlig USA        
Country: United States
Start: ASAP


Assist management in achieving the stated branch goals in line with the company policy and established procedures including, but not limited to, increasing company profit. Co-ordinate the activities and ensure expeditious delivery of Export Air consignments in a timely manner to customers, as per customer orders and prescribed quality standards using discretion and independent judgment to increase the margin on each shipment.

 

Responsibilities

  • Increasing Branch Profits
    • Utilize discretion and independent judgment to engage vendors to increase margin on each shipment.
    • Utilize discretion and independent judgment to ship goods using the most efficient, cost-effective route to increase margin on each shipment.
    • Discretion to engage vendors.
    • Management of vendors.
    • Negotiate rates with shipping vendors.
    • Employee profit and loss on each shipment will be analyzed.
    • Overall management of desk to maximize profit.
  • Financial and Accounting Responsibilities
    • Resolve Export accounting issues related to forwarding cost/payment, overseas invoicing, free domicile.
    • Process Air freight debtors & creditors in an expeditious manner by verifying they are correct prior to passing them to accounts for payment. Provide any supporting documentation for overdue payments.
    • Ensure the department (cost center) achieves its financial and quality objectives.
  • Coordinating Operations with Airfreight Exports
    • ​​​​​​​Ensure support documentation is available and correct.
    • Book freight with Airlines and consolidators and obtain freight rates.
    • Arrange to pick up on behalf of the client/agent as required.
    • Registration of shipments.
    • Accurate completion of airway bills.
    • Operate customs exit systems ensuring relevant input data is recorded for obtaining E.C.N clearance.
    • Reporting to customs when required.
    • Ensure timely delivery to carrier’s consolidators and packing depots. Cost invoicing and collection of correct charges.
    • Ensure compliance with all regulations prescribed by USA customs/IATA/TSA.
  • Client and Supplier Management
    • Keeps record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
    • Regularly review reports to refine and improve services to the customer.
    • Review quotes and records rates to clients and prospective clients.
    • Manage allocated customers using established tools (e.g. activity reports) to achieve and exceed targets.
    • Trace orders and ensure that information affecting arrival or dispatch is communicated to customers (internally and externally) or their agents.
    • Keep informed of competitor activities and industry trends; attend industry-related functions and seminars when required.
    • Deploy information about all contact with customers and supplies to all parties.

 

Skills required

  • High school graduate: some college preferred
  • Knowledge of related computer applications
  • Familiar with basic freight forwarding procedures
  • Two - three years of previous AE experience
  • Exceptional customer services skills
  • Attention to detail
  • Excellent Time management and problem-solving ability
  • Able to meet deadlines
  • Shows professionalism while remaining calm under pressure
  • Customer focused Excellent Communication skills
  • Team orientated
  • Desire to learn Ocean Exports

 

What you can expect

Working at Röhlig means to live internationality: Every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.

 

Our benefits

  • As a family-owned business we strive to be employee orientated and offer a comprehensive benefits package with a focus on your wellbeing.

  • This package includes full health insurance (medical, dental, and vision), life insurance, disability, and pet insurance.

  • Röhlig offers competitive compensation, 401k with employer match, PTO (you even get your birthday off too!), and a highly dynamic global work environment.

 

We look forward to meeting you!

Your contact

Mark Aulisio
Talent Acquisition Manager
Rohlig USA
1743 Linneman Rd. Mount Prospect, IL 60056

Telephone: 224-563-3240
mark.aulisio@rohlig.com